NHTSA Complaint #11208701 — 2016 DODGE CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11208701
Vehicle	2016 DODGE CARAVAN
Component	STRUCTURE:BODY
Date of Incident	May 17, 2019
Date Filed	May 20, 2019
Mileage	32,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.

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