NHTSA Complaint #11360524 — 2016 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11360524
Vehicle	2016 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2020
Date Filed	September 22, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

IN TWO DIFFERENT OCCASIONS THE LOCK ACTUATORS WHAT BAD ON BOTH REAR SLIDING DOORS FOR THE PASSENGERS SIDE AND DRIVERS SIDE. THIS IS A COSTLY PROBLEM TO HAVE AND UNCALLED FOR ON A RELIABLE FORM OF TRANSPORTATION. I HAVE THE UNDERSTANDING BY TALKING TO THE MAINTENANCE MANAGER THAT THIS IS A PROBLEM FOR DODGE MINIVANS. THIS A DANGEROUS SITUATION FOR OWNERS DUE TO THE FACT THAT IN THE EVENT OF AN ACCIDENT YOU WOULD NOT BE ABLE TO GET YOUR LOVE ONES OUT ON TIME. AT THE TIME OF THE ACTUATORS GOING BAD THE PASSENGERS HAD TO GET OUT THROUGH THE OTHER DOOR OR THROUGH THE FRONT EXIT. THIS IS INDEED COSTLY PROBLEM.

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#11196592 — April 15, 2019 — THE DRIVER SIDE SLIDING DONOR'S LOCK WAS STUCK. THE DOOR WOULDN'T OFTEN WITH THE KEY FOB OR MANUALLY UNLOCKING. I PRE...

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