NHTSA Complaint #11208436 — 2010 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11208436
Vehicle 2010 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 113,345 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I GOT MY 2010 CHEVY EQUINOX ON JANUARY 4, 2019. EVER SINCE THE SECOND WEEK, I'VE HAD IT I'VE BEEN HAVING TROUBLE WITH IT AT FIRST I THOUGHT IT JUST BECAUSE I NEEDED A TUNE UP AND OIL CHANGE AFTER I GOT THOSE THE PROBLEM CONTINUED. SO AROUND THE END OF FEBRUARY, I PUT THE SUV IN THE SHOP THEY SAID IT WAS THE WATER PUMP/BALANCE SHAFT CHAIN THE ENTIRE THING COST $669.49. I WAS VERY EXCITED TO GET MY SUV BACK ON MARCH 15, 2019, JUST IN TIME FOR ME TO GO TO OUT OF TOWN JUST TO FIND OUT THE CAR IS MAKING THE SAME NOISE AND DOING THE SAME ROUGH RIDING. I TOOK THE CAR BACK IN THE SHOP FOR A DIAGNOSTIC IN APRIL THEY SAID THAT THEY HAD A LOT OF VEHICLES WITH THE SAME AND TO FILE A COMPLAINT. I PUT THE CAR DOWN SINCE THEN AND IT'S JUST SITTING UNDER GARAGE TAKING MY MONEY. THE CAR ALSO CUT OFF ON ME MULTIPLE TIMES THE LATEST TIME IT HAPPENED TO ME, I WAS DRIVING DOWN THE STREET AND I COULDN'T ACCELERATE AND IT JUST CUT OFF AND I HAD TO PUT ON HAZARDS AND I ALMOST GOT HIT.

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