NHTSA Complaint #11208362 — 2012 JEEP PATRIOT

I HAVE BEEN TRYING ALMOST 2 MONTHS TO GET MY VEHICLE RECALL SERVICE. PROBLEM THE DEALERSHIP DOES NOT HAVE THE PART IN TO CORRECT THE PROBLEM. EVERYTIME I AM TOLD TO CALL BACK NEXT THIS IS TERRIBLE SERVICE THE RECALL IS FOR EMISSION RECALL- CATALYTIC CONVERTER EFFICIENCY I SCHEDULED AN APPOINTMENT FOR RECALL SERVICE LAST WEEK FOR 5/17/19. WHEN I ARRIVED THE DEALERSHIP DIDNT HAVE ME ON THE APPOINTMENT BOOK & ALL THE PARTS WERE NOT IN. MY VEHICLE ISNT DRIVING SMOOTH. THIS PROBLEM SHOULD HAVE BEEN REPAIRED IMMEDIATELY