NHTSA Complaint #11562695 — 2012 JEEP PATRIOT

Unknown: Something is wrong with the gas tank. When refueling, it's nearly impossible to activate the latch on the pump handle without the pump immediately stopping. To refuel, I have to gently squeeze the trigger to enable a very slow flow of fuel. To fill the tank, while gently activating the trigger, takes approximately 15-20 minutes. In the past, you could depress the trigger and activate the locking catch and fill up in 3-4 minutes depending on the pressure of the gas station system. I don't know if this issue points to a safety problem, however, clearly it's a defect. I consulted the Jeep dealership and they recommended to not fully insert the nozzle into the filler neck of the tank. It was a bizarre recommendation because it was never an issue in the past. Of course I tried their recommendation an as expected it made no difference. At a minimum, it's annoying as hell trying to fill up in Chicago while holding a fuel pump handle when it's 20°F with a wind chill well below that! I thought that perhaps it was my local gas station. On a trip from Chicago to I had to fill up twice each way at different stations and the issue persists.