NHTSA Complaint #11208300 — 2019 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB