NHTSA Complaint #11207938 — 2013 BMW X3

DRIVING AT NORMAL SPEED. NOTIFICATION APPEARED OF DRIVETRAIN MALFUNCTION. I STOPPED THE CAR ON THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. RESTARTED THE ENGINE AND THE NOTIFICATION WAS OFF. STARTED DRIVING AGAIN AND NOTIFICATION CAME ON LOW OIL PRESSURE. THE ENGINE STARTED TO MAKE A LOUD TICKING NOISE WHILE I PULLED OFF THE ROAD. CAR WAS TOWED TO MY HOME. CONTACTED THE DEALER FOR SERVICE. THEY STATED THAT IT WAS LIKELY A TIMING CHAIN ISSUE WHICH THEY HAVE EXTENDED THE WARRANTY TO COVER. MY CAR HAS 88K MILES. WHEN I TOLD THEM THE MILEAGE THEY TOLD ME IT WASN'T COVERED OVER 70K MILES. THEY SAID THAT IT SOUNDED LIKE THE DAMAGE WOULD LIKELY RUIN THE ENGINE AND REQUIRE POSSIBLY A NEW ENGINE. EITHER WAY, IT WOULD BE AT LEAST $1000 FOR THE INSPECTION AND DIAGNOSIS. I HAVE HAD REGULAR SERVICE AT THE DEALER AND THEY NEVER MENTIONED NO CHECKED FOR THIS POTENTIAL PROBLEM WHILE MY VEHICLE WAS IN FOR SERVICE WHEN THE MILEAGE WAS UNDER 70K.