NHTSA Complaint #11207846 — 2014 CHEVROLET CRUZE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11207846
Vehicle	2014 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 14, 2019
Date Filed	May 15, 2019
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I TOOK MY 2014 CHEVY CRUZE LTZ TO THE CHEVROLET DEALERS IN 2 DIFFERENT OCCASIONS ABOUT 2 YEARS APART. THE SAME ISSUE PERSISTS. I GET ALL THE ELECTRIC SYSTEMS TO START BLINKING AND TURNING OFF AND ON FOR A MINUTE AND A MESSAGE APPEARS SAYING "SERVICE STABILITY CONTROL". THE POWER STEERING GOES OFF, AND THE BREAKS AND THE CAR KEEPS RUNNING SO IT IS DANGEROUS TO DRIVE. IT CAUSED THE CAR BATTERY TO BE DAMAGED BECAUSE THE SULFURIC ACID EVAPORATED AND MADE THE CAR STINK SO MUCH LIKE ROTTEN EGGS. I TOOK IT IT UNDER WARRANTY THEY COULDN'T FIGURE IT OUT (I TESTED THE BATTERY INDEPENDENTLY AND IT WAS PERFECT-SO IT WAS THE ALTERNATOR), I TOOK IT AGAIN AFTER WARRANTY EXPIRED AND STILL THEY JUST REPLACED THE (REPLACEMENT) BATTERY AGAIN BUT I MIGHT BE RISKING MY LIFE BY DRIVING THIS CAR WHICH HAS THE "STABILITY" ERROR AT RANDOM TIMES FOR A MINUTE AND THEN IT DISAPPEARS BUT AT THE DEALERS THEY SAY THAT THEY CANNOT TEST IT UNLESS IT HAPPENS IN FRONT OF THEM.

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