NHTSA Complaint #11207520 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11207520
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	May 10, 2019
Date Filed	May 14, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A KNOCK STARTED IN MY STEERING COLUMN. I GOT INCREASINGLY WORSE. MY STEERING BECAME JERKY AND UNCONTROLLABLE. I WAS ABLE TO GET MY TRUCK TO A REPAIR SHOP. THEY FOUND THE STEERING COLUMN BAD. THIS WILL BE THE SECOND TIME SINCE I HAVE OWNED THE TRUCK THAT THIS STEERING COLUMN HAS GONE BAD. THIS IS VERY DANGEROUS AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT IF I DID NOT LEARN FROM THE FIRST RECALL. TWO TIMES WITH THE SAME PART AND PROBLEM. I DO NOT THINK THIS WAS FIXED AND A CONTINUED INVESTIGATION INTO THE STEERING COLUMN SHOULD EXIST.

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