NHTSA Complaint #11207414 — 2018 FORD ESCAPE

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT A NUMBER #1 CYLINDER HEAD WAS BLOWN ON THE ENGINE FROM BEING OVERHEATED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER SHEEHY FORD OF ASHLAND (11450 WASHINGTON HWY, ASHLAND, VA 23005 (804) 242-0391) CHANGED THE COIL AND THE CHECK ENGINE WARNING LIGHT UNILLUMINATED. THE VEHICLE HESITATED WHEN THE CONTACT DEPRESSED ON THE ACCELERATOR PEDAL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT SMELLED ANTIFREEZE WHEN SHE WAS DRIVING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AGAIN AND THEY NOTICED THE COOLANT WAS LOW AND WAS LEAKING INTO THE ENGINE THUS CRACKING THE CYLINDER. THE DEALER STATED THAT THEY WOULD CONTACT THE MANUFACTURER BEFORE THEY WILL REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 18,000.