NHTSA Complaint #11207307 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTION AND THE ENTIRE INSTRUMENT CLUSTER FAILED. THE DEALER KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914 (920) 843-5920) STATED THAT THEY WOULD FIX AND COVER THE ELECTRICAL ISSUES. THE ELECTRICAL FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER UP TO 10 TIMES FOR THE FAILURE. THE DEALER REPLACED THE ENTIRE INSTRUMENT CLUSTER HOWEVER THE FAILURE REOCCURRED. THE DEALER EVENTUALLY STATED THEY WOULD NO LONGER COVER THE VEHICLE REPAIRS AND ASKED IF THE CONTACT WOULD TRADE THE VEHICLE IN AND PURCHASE A NEW ONE. MOST RECENT, THE VEHICLE WOULD STALL WHILE BEING DRIVEN AND ATTEMPTING TO TURN. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.