NHTSA Complaint #11207083 — 2012 KIA OPTIMA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11207083
Vehicle	2012 KIA OPTIMA HYBRID
Component	ENGINE
Date of Incident	April 11, 2019
Date Filed	May 12, 2019
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING ON A HIGHWAY AROUND 45MPH, THE ENGINE SUDDENLY MADE A RATTLING NOISE, THEN SHORTLY AFTER, MADE A LOUD SQUEALING NOISE AND THEN A SUDDEN JOLT. THE CAR SHUT DOWN AND SHOWED AN ERROR ABOUT THE HYBRID SYSTEM MALFUNCTION AND I EXPERIENCED A QUICK DROP IN SPEED AND WAS UNABLE TO ACCELERATE. AFTER PULLING OVER, THE CAR WOULD NOT START. CAR WAS TOWED TO DEALER AND THEY WERE ABLE TO START VEHICLE, BUT IT MAKES A LOUD 'CLANKING' NOISE AND CAR VIBRATES. DEALER INFORMED THAT APPEARS A PART INSIDE ENGINE HAD FAILED AND WILL NEED COMPLETE ENGINE REPLACEMENT.

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