NHTSA Complaint #11206637 — 2013 NISSAN SENTRA

TAKATA RECALL WHEN I FIRST STEP IN THE CAR TO TAKE A TEST DROVE, IT SEEM LIKE IT WAS OK . IT DIDN'T HAVE ANY PROBLEM BUT WHEN I DROVE IT HOME , ON THE HIGHWAY, THE CAR STARTED TO SHAKE AND IT TOOK ABOUT 60 SECOND FOR THE GEAR TO SWITCH. THE CAR SEEN AS THOUGHT IT WAS OVERHEATING WHEN I HAVEN'T EVEN DROVE IT LONG . I TOOK IT BACK TO THE DEALER AND HE SAID “ I WAS COVERED WITH WARRANTY “ AND THAT “I WOULDN'T HAVE TO WORRY ABOUT PAYING ANYTHING.” HE GAVE ME A LOAN CAR AND HAVE BEEN EXTENDED IT FOR THE LAST TWO MONTHS BECAUSE MY CAR STILL HAVEN'T BEEN FIX YET . I ALSO FOUND THAT MY CAR WAS NOT COVERED UNDER WARRANTY BY THE WARRANT BUSINESS BECAUSE THEY SAID THE CAR WASN'T IN GOOD CONDITION WHEN I BROUGHT IT. THEY DENIED THE REQUEST OF FIXING THE TRANSMISSION. THE DEALER REFUSES TO GIVE ME ANOTHER TEMP TAG AND TOLD ME TO LEAVE HIM PREMISES. I HAVE BEEN PAYING ON A CAR THAT I HAVE NOT HAD FOR TWO MONTHS AND I BELIEVE THAT THIS IS AN UNJUST SITUATION. I HOPE THAT THE OTHER CUSTOMERS AREN’T GETTING TREATED LIKE MYSELF .