NHTSA Complaint #11206025 — 2004 SUBARU FORESTER

12-2017; DRIVING , STRAIGHT AT 40MPH, STATE HIGHWAY, RIGHT CONTROL ARM SNAPPED , ALMOST LOST CONTROL, RIGHT TIRE WAS BOUNCING BUT WAS ABLE TO STOP. TOWED CAR TO SUBARU DEALER , CARBONE, UTICA, NY. CONTACTED SUBARU OF AMERICA CASE # 1-28524133057. WAS DIRECTED TO HAVE DEALER INSPECT DAMAGE. DEALER INSPECTED DAMAGE RT. CONTROL ARM BROKEN, SEPERATED, FRONT AXLE ASSEMBLY DAMAGED, STABILIZER LINK DAMAGED AND LEFT CONTROL ARM EXTREMELY RUSTED. SOA WILL PROVIDE ALL PARTS BUT I WILL HAVE TO PAY LABOR. OK HAD WORK DONE, ALL PARTS WERE NEW EXCEPT AXLE (REFERB.) . NOTE; RUST COAT FIX WAS DONE 2012. PER RECALL. (SPRAY RUST PROOF ON AN ALREADY SUSPECT PART NOTED IN A NHTSA DIRECTIVE). PRESENT DAY: CALLED SOA AND INQUIRED AS TO WHY I HAD TO PAY LABOR? I RECENTLY NOTICED THE RECALL VERBAGE , STATES; REPAIRS WILL BE HANDLED BY DEALER RUSTPROOF OR REPLACE THEM WILL BE FREE OF CHARGE. SOA SAID MY CAR IS TOO OLD AND HAS TOO MANY MILES ( 130, 214) AND WE GAVE YOU GOOD WILL. NO FURTHER GOOD WILL PROVIDED. AND SUBARU CLAIMS , '98 PERCENT OF SUBARU VEHICLES SOLD IN THE LAST 10 YEARS ARE STILL ON THE ROAD TODAY.' ???? IS THIS AN ADMISSION THE VEHICLE HAS LONGEVITY? I PLAN ON DISCUSSING THIS FURTHER WITH THE SUBARU DEALER (CARBONE) AND IF NO SATISFACTION WILL FILE IN SMALL CLAIMS COURT TO GET MY MONEY BACK FOR THIS FREE SERVICE.