NHTSA Complaint #11205579 — 2011 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11205579
Vehicle	2011 FORD FUSION HYBRID
Component	STEERING
Date of Incident	May 1, 2019
Date Filed	May 3, 2019
Mileage	58,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, "STEERING ASSIST FAULT" APPEARED ON THE SCREEN. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR STARTED TO FLASH. THE VEHICLE WAS TOWED TO LARRY H MILLER FORD (11595 6TH AVE, LAKEWOOD, CO 80215) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC VACUUM PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,900.

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