NHTSA Complaint #11205276 — 2018 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11205276
Vehicle	2018 RAM 3500
Component	STEERING
Date of Incident	January 10, 2019
Date Filed	May 2, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT HAD NOT EXPERIENCED ANY STEERING FAILURES UNTIL IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050) INDICATED THAT THE INTERIM REPAIR WAS TO WELD TWO BOLTS ONTO THE STEERING LINKAGE UNTIL THE PART WAS AVAILABLE FROM THE MANUFACTURER. THE CONTACT WANTED THE DRAG LINK ASSEMBLY REPLACED. THE VEHICLE WAS NOT ABLE TO RECEIVE AN ALIGNMENT CORRECTLY AND THE DEALER CLEARED THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

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