NHTSA Complaint #11204007 — 2010 FORD EDGE

DRIVING ON THE FREEWAY FOR ABOUT AN HOUR, I GOT OFF OF THE FREEWAY AND A COUPLE OF STOP LIGHTS LATER MY CAR SPUTTERED AND SHUT DOWN. I LOOKED AT THE TEMP GAUGE AND SAW I WAS OVERHEATED. I RECEIVED NO WARNING OR ALERTS ON MY DASHBOARD. I LET IT COOL FOR FEW MINUTES AND WAS ABLE TO GET OUT OF THE ROAD INTO A PARKING LOT. MY RADIATOR OVERFLOW WAS EMPTY. I LET IT COOL SOME MORE AND PUT IN 1 1/2 GALLONS OF COOLANT. I STARTED THE ENGINE, IT STARTED VERY ROUGH. AFTER A MINUTE OF RUNNING, COOLANT STARTED POURING OUT OF THE FRONT OF MY ENGINE. I ASSUME IT WAS FROM THE RADIATOR. THE ENGINE SHUT ITSELF DOWN AGAIN AND I LEFT THE CAR OVERNIGHT. I CAME BACK THE NEXT DAY AND HAD IT TOWED TO A REPAIR SHOP. HE TURNED THE KEY AND THE ENGINE WOULDN'T TURN OVER. IT WAS JUST CLICK. HE SAID, "THAT'S NOT GOOD." HE ATTACHED HIS DIAGNOSTIC EQUIPMENT AND A BATTERY JUMPER. SAME RESULT. HE SAID HE DIDN'T EVEN NEED TO LOOK AT MY ENGINE TO KNOW IT WAS BLOWN. THE ERROR MESSAGES ON HIS EQUIPMENT CONFIRMED IT. HE PUT WATER IN MY RADIATOR AND PUT IT UNDER PRESSURE. WATER AGAIN STARTED POURING OUT. HE PULLED OUT THE OIL PAN DRAIN PLUG AND WHAT LOOKED LIKE A VANILLA MILKSHAKE OOZED OUT. HE INSPECTED MY WATER PUMP AND CONFIRMED THAT IT HAD FAILED. IT DRAINED MY RADIATOR AND MY CAR OVERHEATED AND BLEW THE HEAD IN A MATTER OF MINUTES, AGAIN WITH NO INDICATORS OF ANY KIND THAT SOMETHING WAS WRONG. I HAVE TO REPLACE MY ENGINE. I STILL OWE MONEY ON IT SO IT'S NOT WORTH IT TO TRASH THE CAR. MY CAR HAS ONLY 70,000 MILES ON IT. UPON DOING RESEARCH I FOUND A CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS WATER PUMP PROBLEM PROBLEM. I'M TRYING TO GET IN ON IT. APPARENTLY THERE ARE THOUSANDS OF CASES EXACTLY LIKE MINE AND FORD WILL NOT ACKNOWLEDGE IT. HTTPS://WWW.PRNEWSWIRE.COM/NEWS-RELEASES/KESSLER-TOPAZ-MELTZER--CHECK-LLP-ANNOUNCES-A-CONSUMER-CLASS-ACTION-FILED-AGAINST-FORD-FOR-DEFECTIVE-WATER-PUMPS-300697193.HTML