NHTSA Complaint #11490011 — 2010 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11490011
Vehicle 2010 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I was driving home in my 2010 Ford Edge that has150,000 miles on it at the speed of 55 mph when it stopped accelerating and then just shut down. It did not overheat, there were no alarms, alerts or lights that went off on the car. After coasting to the side of the road I got out and looked under the hood of my car I noticed that the antifreeze was leaking. My husband was able to add anti freeze to the vehicle and we drove home and parked it until we could find a mechanic that could figure out what happened. I called mechanics in the area and explained what happened. The local mechanics we spoke to stated that it sounded like the water pump went and that they were not comfortable doing the repair due to the amount of labor required. I found a mechanic willing to work on my truck and had my Ford Edge towed to his shop. After looking it over I was told the water pump leaked into the engine which the dealership said was catastrophic and that I needed a whole new engine and water pump. The technician said it may have been leaking into the engine for several days without warning. A water pump should be a simple repair, however the way that it happened caused engine failure and requires an entire engine replacement. My truck no longer functions or operates in any capacity. I believe this engine failure was the direct result of the location of the water pump which was "internally" in the engine. This is a poor vehicle design and a safety concern for Ford. Total cost for this repair is $8,300. At this time the vehicle has not been inspected by the manufacture, police or insurance representatives.

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