NHTSA Complaint #11203743 — 2012 DODGE DART

THE POWERTRAIN CONTROL MODULE WAS REPROGRAMMED AND THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED UNDER WARRANTY ON AUGUST 29, 2013. MARCH 13, 2015 THE CHECK ENGINE LIGHT WAS COMING ON AND THE DEALERSHIP HAD NOTED THAT SEVERAL MODULES HAVE STORED CODE FOR LOST COMMUNICATIONS WITH TCM MODULE U0101-00. PCM NEEDED FLASH UPDATE WHICH WAS DONE. TCM WAS REPLACED AND REPROGRAMMED. ON SATURDAY, AUGUST 25, 2018. WE THEN HAD PROBLEMS WITH THE CAR SHIFTING INTO GEAR WHEN LEAVING PARKED POSITION. COULD NOT REVERSE OR GO FORWARD. WE COULD PHYSICALLY PUT IT INTO GEAR BUT THE CAR ITSELF WOULD NOT SHIFT PROPERLY. IT THEN WENT INTO LIMP MODE. ON SUNDAY, AUGUST 26 IT HAPPENED AGAIN WHILE PARKED. WE DROVE IT TO CROWFOOT DODGE ON MONDAY, AUGUST 27. AS WE WERE BRINGING IT IN THE CAR WENT TO LIMP MODE AS DRIVING. SO WE LEFT IT WHERE IT STOPPED. WE CALLED THE DODGE MECHANIC AND HE TOLD US THAT HE THOUGHT THE PROBLEM WAS THE TRANSMISSION CONTROL MODULE. THEY NEEDED TO ORDER THE PART BUT IT SHOULD BE FIXED ON WEDNESDAY. THE PART WAS NOT THERE ON WEDNESDAY NOR THURSDAY. WE THEN CALLED ON FRIDAY AND WAS TOLD THAT THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE CAR STILL HAD SOME INTERNAL TRANSMISSION PROBLEM. ON THE STATEMENT THEY WROTE THAT THE ACTUATOR FOR 1 CLUTCH AND 3 WAS FAULTY AND BECAUSE IT WAS INTEGRATED INTO THE TRANSMISSION THE WHOLE TRANSMISSION NEEDS TO REPLACED FOR $11,000. THIS CAR'S WARRANTY EXPIRED ON JUNE 29, 2018 AND 140,000 KM'S CURRENT READ. AS THE TRANSMISSION CONTROL MODULE HAS BEEN A PROBLEM PREVIOUSLY WHILE WE WERE STILL IN WARRANTY.