NHTSA Complaint #11203371 — 2011 FORD FLEX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11203371
Vehicle	2011 FORD FLEX
Component	ENGINE
Date of Incident	November 1, 2018
Date Filed	April 24, 2019
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY 2011 FORD FLEX 3.5L ENGINE HAS HAD CADASTROFIC FAILED DUE TO PREMATURE FAILURE OF THE INTERNAL CHAIN DRIVEN WATERPUMP. THE O-RINGS ON THE WATERPUMP FAILED THERE BY ALLOWING OIL INTO THE COOLANT AND CAUSING THE PREPELLERS ON THE WATERPUMP TO BREAK OFF AND BLOCK THE WATER PASSAGES IN THE ENGINE WITH THE OIL AND PROPELLER PARTS. ALSO, ALLOWING COOLANT INTO THE OIL. THROUGH MY RESEARCH, I HAVE COME ACROSS MANY FLEX OWNERS AS WELL AS OTHE FORD OWNER THAT HAVE THE SAME 3.5L ENGINE WITHE THE INTERNAL CHAIN DRIVEN WATERPUMP HAVE HAD THE SAME OR GERRY SIMULAR ISSUES AND MANY HAVE HAD TO SPEND THOUSANDS FOR A NEW ENGINE. FORD NEEDS TO RECALL THIS DESIGN FLAWED ENGINE AND WATERPUMP.

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