NHTSA Complaint #11203261 — 2010 BMW X5

AS I WAS DRIVING ON A BRIDGE MY CAR COMPLETELY WENT INTO A STOP. BREAKS INSTANTLY LOCKED AND MY CAR WOULD NOT DRIVE, TURN ON, OR GO ON NEUTRAL THE BREAKS STAYED IN LOCK. POLICE OFFERUP EVEN TRIED TO SEE IF IT'S A SIMPLE BREAK BUTTON. NOTHING WORKED I WAS IN THE MIDDLE OF A BRIDGE LUCKY THE CAR BEHIND ME SWERVED RIGHT AWAY AND MYSELF AND MY DAUGHTER WERE SAFE. I CALLED MY SISTER WHO LIVED DOWN THE STREET, SHE CAME RIGHT AWAY AND PARKED BEHIND ME WITH HER EMERGENCY SAFETY LIGHTS ON. THE CAR WENT INTO SHOCK I COULDN'T EVEN PUT IT IN NEUTRAL SO I CAN MOVE IT FROM THE MIDDLE OF THE BRIDGE. TOWED IT TO BMW NOW THEY SAY IT'S THE COMPUTER SYSTEM AND THE WIRES OF THE CAR THAT CONNECTS TO THE COMPUTER. COST TO FIX IS OVER 3,500 I CAN NOT AFFORD TO FIX. I HAVE 4 TEENAGE KIDS AND NOW NO CAR BECAUSE I CANNOT AFFORD TO PAY FOR THE CAR SERVICES. IN THE PAST 3 YEARS I HAVE PAID OVER 8K IN REPAIRS BY BMW DEALERSHIP SERVICES. THIS IS NOT FAIR