NHTSA Complaint #11203200 — 2014 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11203200
Vehicle	2014 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	April 18, 2019
Date Filed	April 23, 2019
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I AM HAVING ISSUES WITH TURNING THE CAR OFF. FREQUENTLY, I WILL PARK THE CAR, ENSURE THE AUTOMATIC TRANSMISSION IS ENGAGED IN "PARK", PUT MY FOOT ON THE BRAKE AND HIT THE OFF BUTTON (KEYLESS). THE ACCESSORY POWER WILL REMAIN ON AND THE CAR WILL ALERT ME THAT THE VEHICLE IS STILL "ON", EVEN THOUGH EVERYTHING SHOULD BE OFF. I WILL HAVE TO TRY MULTIPLE TIMES TO TURN THE CAR ON AND OFF, EVEN ENGAGING IN REVERSE, DRIVE, ETC AND THEN TRYING TO TURN OFF BEFORE IT FINALLY TURNS OFF FULLY. LOOKING FOR MORE INFORMATION ONLINE, I FOUND THERE ARE MANY OTHER CX-5 OWNERS WHO ARE HAVING THIS ISSUE.

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