NHTSA Complaint #11203192 — 2002 JEEP GRAND CHEROKEE ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Complaint Details

ODI Number	11203192
Vehicle	2002 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Date of Incident	November 14, 2017
Date Filed	April 23, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A NEW RADIATOR WAS INSTALLED BY AN INDEPENDENT MECHANIC THAT WAS MADE OF PLASTIC. THE CONTACT STATED THAT THE STRUCTURAL INTEGRITY OF THE OEM RADIATOR WAS MADE OVERSEAS AND NOT BY CHRYSLER. THE CONTACT STATED THAT THE RADIATOR BURST AND COULD NOT HANDLE THE PRESSURE. THE FAILURE OCCURRED FIFTEEN MONTHS AFTER THE RADIATOR WAS REPLACED BY THE MECHANIC. THE FAILURE MILEAGE WAS 20,000.

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