NHTSA Complaint #11203184 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11203184
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	December 18, 2018
Date Filed	April 23, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THIS PROBLEM IS INTERMITTENT. IT USUALLY HAPPENS ON STRAIGHTAWAYS. I NOTICE IT USUALLY ON ROADS NOT IN THE CITY. IT IS AS IF THE STEERING LOCKS UP AND YOU HAVE TO FORCE IT WITH BOTH HANDS TO GET IT TO UNLOCK. THE PATTERN CANNOT BE REPEATED. I TOOK THIS PROBLEM TO THE DEALERSHIP ONCE AND THE MECHANIC SAID HE "TWEAKED" IT. HOWEVER, IT STARTED HAPPENING AGAIN. THE DEALERSHIP SAID THAT THEY HAVEN'T HAD ANY COMPLAINTS. THIS HAS HAPPEND ON MULTIPLE DATES AND I DON'T HAVE THEM LISTED BUT HAD TO PUT A DATE TO LOG THIS PROBLEM.

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