NHTSA Complaint #11202931 — 2012 DODGE AVENGER

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11202931
Vehicle	2012 DODGE AVENGER
Component	ENGINE
Date of Incident	January 15, 2019
Date Filed	April 22, 2019
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. WHILE ATTEMPTING TO HEAT THE VEHICLE AND ACTIVATE THE WINDSHIELD DEFROSTER, THE CONTACT REALIZED THAT THE FEATURES WERE INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED ALSO, MECHANIC DIAGNOSED THE PROBLEM AS THE ACTUATOR DOORS. INDEPENDENT DEALER CUT AND OPEN THE DASH AND FOUND HEATER CORE WAS PLUGGED WITH SILICONE AND DUST PARTICALS FROM WHEN FACTORY PUT ENGINE TOGETHER. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE DEALER WAS NOTIFIED. MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE. *BF *JB

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