NHTSA Complaint #11202867 — 2018 NISSAN ROGUE

TL* THE CONTACT RENTED A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 10 MPH THROUGH A PARKING LOT, THE FRONT DRIVER'S SIDE WHEEL MADE CONTACT WITH THE SIDE OF A CURB. AFTER MAKING CONTACT WITH THE CURB, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 80 MPH. DURING THE INCIDENT, THE VEHICLE MADE A SHARP 90 DEGREE TURN AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE CRASHED INTO A COMMERCIAL BUILDING. THE VEHICLE PENETRATED THE WALL AND STOPPED INSIDE THE BUILDING. BOTH THE DRIVER AND FRONT PASSENGER SUFFERED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *DT *TR *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB