NHTSA Complaint #11202844 — 2015 CHRYSLER 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, IT STALLED AND JERKED. THE CONTACT HAD TO ALLOW THE ENGINE TO WARM UP FOR APPROXIMATELY 30 MINUTES BEFORE IT OPERATED NORMALLY. THE CONTACT NOTICED THAT ENGINE OIL SPILLED INTO THE SPARK PLUG CHAMBER. THE VEHICLE WAS TAKEN TO CAR TOWN KIA USA (3120 LEXINGTON ROAD, NICHOLASVILLE, KY 40356, (859) 887-4737) WHERE THE FAILURE WAS CONFIRMED. THE THROTTLE BODY, OIL EXHAUST MANIFOLD, TWO ENGINE SENSORS, AND CATALYTIC CONVERTER WERE CLEANED AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DAN CUMMINS CHEVROLET BUICK (1020 MARTIN LUTHER KING JR. BOULEVARD, PARIS, KY 40361, (859) 340-1649) WHERE ENGINE OIL WAS FOUND IN THE SPARK PLUG CHAMBER AGAIN. THE DEALER CLEANED THE SPARK PLUG CHAMBER AND STATED THAT THE VEHICLE REQUIRED AN OIL CHANGE EVERY 3,000 MILES. THE DEALER FURTHER STATED THAT IF THE OIL CHANGE WAS NOT PERFORMED, THE ENGINE WOULD LOSE OIL AND THE OIL WOULD FLOOD INTO THE SPARK PLUG CHAMBER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58391349. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,309. *BF CONSUMER STATED DEALER HAD US PERFORM 1,000 MILE OIL CONSUMPTION TEST BY SEALING DIP STICK/ OIL ACCESS POINTS AND WITH OUR CONCERN/ OBJECTION DUE TO HOW THE CAR QUIT ON THE HWY PREVIOUS, BUT WE WERE TO DRIVE FOR 1,000 MILES AND RETURN TO SEE RESULTS. AT 884 MILES WE RETURNED AND THE CAR WITH NO SIGN OF LEAKS USED OVER A QUART OF OIL. VALVE COVER-SPARK PLUG TUBE SEAL; BASKET:IGNITION COIL; GASKET; CYLINDER HEADCOVER UNDER 5/22/19 POWER TRAIN WARRANTY. CHYSLER MANUFACTURER STATED THEY WOULD COVER COST AND RENTAL CAR. THEY STATED THEY WOULD COVER CATALYSTIC COVERTER REPLACEMENT BECAUSE THE REPAIR WAS DONE BY AN UNCERIFIED MECHANIC WHERE WE BOUGHT THE CAR.*JB