NHTSA Complaint #11197371 — 2017 JAGUAR XE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11197371
Vehicle	2017 JAGUAR XE
Component	ELECTRICAL SYSTEM
Date of Incident	April 19, 2019
Date Filed	April 19, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ENGINE START STOP BUTTON PROVIDES HAPTIC FEEDBACK WHEN PRESSED BUT DOES NOT START OR STOP THE ENGINE, UNLESS PUSHED WITH ENOUGH FORCE. THE HAPTIC FEEDBACK LEADS THE OPERATOR TO BELIEVE THEY HAVE CORRECTLY DEPRESSED THE BUTTON BUT THE ENGINE HAS NOT STOPPED/STARTED. THIS IS CONCERNING AS WHILE THE CAR IS IN "DRIVE" YOU COULD THINK YOU HAVE STOPPED THE ENGINE WHEN THE BUTTON HAS CLICKED BUT NOT STOPPED THE ENGINE.

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