NHTSA Complaint #11196790 — 2018 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196790
Vehicle	2018 JEEP CHEROKEE
Component	ENGINE
Date of Incident	April 16, 2019
Date Filed	April 16, 2019
Mileage	23,676 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY JEEP CHEROKEE HAS BEEN SHUTTING OFF WHILE DRIVING. THIS CAR WAS PURCHASED BRAND NEW. THIS HAS HAPPENED SEVERAL TIMES. THE ORIGINAL DEALERSHIP, KEFFER CHRYSLER JEEP IN CHARLOTTE, NC, HAS NOT RETURNED ANY OF MY CALLS ABOUT THIS ISSUE SO I'VE HAD TO GO TO ANOTHER DEALERSHIP TO GET THIS ISSUE RESOLVED. I HAVE TO TAKE THE VEHICLE FOR OIL CONSUMPTION TESTS BUT I DO NOT FEEL SAFE IN THIS VEHICLE BECAUSE OF THE FACT THAT IT SHUTS OFF WHILE DRIVING. THE LAST TIME IT SHUT DOWN I WAS ON A MAIN HIGHWAY AND WAS ALMOST HIT. *DT*JB CONSUMER STATED CAR COMPLETELY SHUT OFF, LOSING CONTROL OF THE VEHICLE. THERE WAS NO WARNING SIGN, WHICH CAUSED SEVERAL ACCIDENTS.*JB

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