NHTSA Complaint #11196445 — 2018 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11196445
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 13, 2019
Date Filed	April 15, 2019
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY WIFE CALLED ME PANICKED BECAUSE HER 2018 VW TIGUAN SEL, WITH 8000 MILES, CUT OUT ON HER WHILE SLOWLY PULLING INTO A BUSY INTERSECTION. SHE DESCRIBED THE PROBLEM AS IF THE CAR LOST COMPLETE POWER FOR A FEW SECONDS, EVEN THOUGH SHE DID NOT HAVE HER FOOT ON THE BREAK AT THE TIME, AND THE CAR WAS NOT ABLE TO ACCELERATE. MY WIFE QUICKLY PUT THE CAR INTO REVERSE, WHERE IT RESPONDED WELL MOVING BACKWARDS, AND THREW ON HER HAZARDS. THE VEHICLE IS LESS THAN 1 YEAR OLD AND SHE IS DEATHLY SCARED OF DRIVING IT NOW. THE VEHICLE IS A HAZARD! WHEN LOOKING ONLINE FOR SIMILAR POWER TRAIN ISSUES, MANY OTHER CUSTOMERS ARE REPORTING A SIMILAR EXPERIENCE.

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