NHTSA Complaint #11718444 — 2018 VOLKSWAGEN TIGUAN
POWER TRAIN:DRIVELINE:CHAIN/BELT issue reported to NHTSA
Complaint Details
| ODI Number | 11718444 |
| Vehicle | 2018 VOLKSWAGEN TIGUAN |
| Component | POWER TRAIN:DRIVELINE:CHAIN/BELT |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the part was on backorder with no ETA. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
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