NHTSA Complaint #11195787 — 2010 ACURA MDX STRUCTURE:BODY

Complaint Details

ODI Number	11195787
Vehicle	2010 ACURA MDX
Component	STRUCTURE:BODY
Date of Incident	March 25, 2019
Date Filed	April 12, 2019
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 01960, (978) 532-9110) TO BE DIAGNOSED, BUT THE TEST COULD NOT READ THE CODES. THE DEALER COULD NOT DUPLICATE THE FAILURES. CONSUMER WAS TOLD BY THE DEALER THAT THE TIRE NEEDED TO BE TORQUED THEY ALSO ROTATED ALL THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST DUE TO THE EXPIRED WARRANTY. THE FAILURE MILEAGE WAS 108,000. *BF*JB

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