NHTSA Complaint #11195675 — 2009 VOLKSWAGEN GTI

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11195675
Vehicle	2009 VOLKSWAGEN GTI
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 10, 2019
Date Filed	April 11, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE SHIFTED GEARS IN MOTION WHILE DRIVING ON CITY STREETS. PARKED THE CAR IN MAY OF 2017 AND HAVEN'T DRIVEN IT SINCE. VW HAS REFUSED TO TAKE RESPONSIBILITY, EVEN THOUGH I'VE BROUGHT THE ISSUE OF THE VEHICLE HAVING TROUBLE SWITCHING TO REVERSE FROM A PARKED POSITION WHILE I WAS AT THE DEALERSHIP FOR SERVICE. HAVE RECEIVED MULTIPLE OCCASIONS WHERE THE ABS/CHECK ENGINE LIGHT CAME ON. REPEATEDLY TAKING IT INTO THE DEALERSHIP TO NO AVAIL. ** NOTE: VW HAS REFUSED TO REPAIR THE ISSUES "FREE OF CHARGE" AS STATED. THAT I'D HAVE TO PAY FOR INSPECTION BY A DEALERSHIP AND SINCE I'M 'OUT OF WARRANTY', I'M SURE THEY'D CHARGE ME FOR THE SERVICE AS WELL. IN ADDITION, THERE WAS NO 'OPEN INSPECTIONS' DONE TO LOOK INTO THE RECALL BEFORE MY PURCHASE OF THE VEHICLE AS A PRE-OWNED CERTIFIED CAR FROM THE VW DEALERSHIP. THIS WAS IN DEC. 2010. ** TRIED SUBMITTING THIS BEFORE, WHICH CAUSED AN ERROR AND FAIL. IT ERASED ALL MY DATA. PLEASE REVIEW MY ATTACHED DOCUMENT.

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