NHTSA Complaint #11328709 — 2009 VOLKSWAGEN GTI

VEHICLE HAS A RECALL FOR THE ABS MODULE, I TOOK THE CAR INTO THE VW OF MURIETTA CALIFORNIA DEALER TO GET THE RECALL TAKEN CARE OF ON 1/11/20 AND THEY CLAIMED THAT THEY ASSUMED THAT THE MODULE HAD ALREADY BEEN DONE AND THEY CLAIMED TO HAVE CONTACTED VW OF AMERICA TO CLEAR THE RECALL IN THE SYSTEM. THEN ON 4/10/20 I TOOK THE VEHICLE TO THE SAME DEALER FOR AN UNRELATED ISSUE AND MENTIONED THE STILL ACTIVE RECALL, THEY THEN PROCEEDED TO TELL ME THAT THE MODULE WAS UNABLE TO BE UPDATED AND THAT I WOULD HAVE TO PAY AN ESTIMATE OF $1800 TO FIX THE RECALL. ON 4/16/20 I CALLED VW OF AMERICA TO WHICH THEIR RESPONSE WAS THAT VW OF MURRIETA DID NOT HAVE AN OPEN CLAIM WITH THEM ABOUT MY VEHICLE. *TR