NHTSA Complaint #11482449 — 2009 VOLKSWAGEN GTI

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11482449
Vehicle 2009 VOLKSWAGEN GTI
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2009 Volkswagen GTI. The contact stated while driving 35-40 MPH, the ABS warning light, traction control warning light, and the brake warning light illuminated. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). Upon reprogramming the ABS module, the dealer informed the contact the ABS module failed the diagnostic test and needed to be replaced; however, the dealer informed the contact that he had to pay for the repair even though the recall remedy stated that the ABS module replacement was free of charge. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

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