NHTSA Complaint #11195399 — 2013 INFINITI JX35

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11195399
Vehicle	2013 INFINITI JX35
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 1, 2018
Date Filed	April 10, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PARKED, THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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