NHTSA Complaint #11195389 — 2006 SATURN ION

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. GOLD STAR BUICK GMC (1980 N DAVIS RD, SALINAS, CA 93907, (831) 240-4859) DIAGNOSED THAT THE FUEL TANK AND FUEL PUMP NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER DID NOT HAVE THE PARTS AND THE CONTACT WAS STILL REQUIRED TO MAKE A PARTIAL PAYMENT. THE CONTACT ASKED FOR A RENTAL VEHICLE, BUT HER REQUEST WAS DENIED. THE CONTACT HAD TO DRIVE THE VEHICLE HOME WITH IT LEAKING FUEL. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE DEALER MENTIONED THAT THERE WAS SPECIAL COVERAGE FOR CERTAIN PARTS UNDER A WARRANTY. THE MANUFACTURER WAS CONTACTED, BUT DID NOT DISCLOSE A LOT OF INFORMATION DUE TO THE FACT THAT THE CONTACT WAS SPEAKING WITH HER ATTORNEY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.