NHTSA Complaint #11195376 — 2015 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11195376
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 9, 2019
Date Filed	April 10, 2019
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING AND SLOWING DOWN WHEN MY CAR COMPLETELY SHUT OFF IN TRAFFIC ON A BUSY 1 LANE ROAD. I PUT CAR IN PARK AND TRIED RESTARTING. CAR WOULD NOT START, NO POWER WHAT SO EVER, NO HAZARD LIGHTS, STEERING WHEEL DID NOT LOCK, KEY WOULD NOT PULL OUT OF IGNITION, AND MY CAR WOULD NOT DISENGAGE FROM PARK. LITERALLY PARKED IN THE ROAD. WE WERE ABLE TO POP THE GEAR SHIFTER AND PUT CAR INTO NEUTRAL AND PUSH MY CAR TO A PARKING LOT. I PUT THE CAR BACK IN PARK AND STARTED IT AND THE CAR LURCHED FORWARD VIOLENTLY. DEALER SAID THE ISSUE WAS BECAUSE I HAD A NEW BATTERY INSTALLED IN MY CAR RECENTLY.

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