NHTSA Complaint #11195334 — 2015 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11195334
Vehicle 2015 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 115,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

AT AROUND 100,000 MILES DRIVERS SEAT BELT WOULD NOT LOCK OR UNLOCK...STARTED STICKING AROUND 95,000 MILES. NEVER HAD TO REPLACE A SEATBELT BEFORE ESPECIALLY IN A CAR THAT WAS ONLY THREE YEARS OLD. ALSO, AT AROUND THE SAME TIME THE DRIVERS SIDE WINDSHIELD PILLAR BROKE OFF AND FLEW OFF WHILE DRIVING ON THE HIGHWAY AT AROUND 65 MPH. THE PASSENGER SIDE FLEW OFF AT 115,000 MILES WHILE DRIVING ON THE HIGHWAY AS WELL. NEITHER IS COVERED BY WARRANTY AND OWNER WILL HAVE TO COME OUT OF POCKET TO COVER THE DAMAGES ($500+). HOW CAN FORD PUT ON SUCH CHEAP FINISHES TO THE CAR? NOISE LEVEL IN THE CAB IS AFFECTED DUE TO WIND NOISE. PASSENGER PILLARPOPPED LOOSE AND WOULD NOT POP BACK IN. APPEARED THAT A CLIP HAD BROKEN.

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