NHTSA Complaint #11195004 — 2011 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11195004
Vehicle	2011 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	December 10, 2018
Date Filed	April 9, 2019
Mileage	149,765 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MOLDED LEAD FRAME AND OSS REPLACEMENT. I WAS NOT NOTIFIED OF THE MOLDED LEAD FRAME RECALL 16N02. I EXPERIENCED THE ELECTRICAL ISSUE DESCRIBED IN THE RECALL IN MY DRIVEWAY. MY DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND WOULD ONLY DRIVE IN FIRST GEAR. I DROVE TO A MECHANIC THAT WAS CLOSER THAN THE FORD DEALER AND WAS OFF OF BACK ROADS SO I COULD DRIVE IN FIRST GEAR. I PAID FOR THE REPAIR. I RECENTLY RECEIVED A RECALL NOTICE 19S07 WHICH IS FOR PROGRAMMING THE OSS SENSOR. I ASKED TO BE REIMBURSED FOR MY REPAIR AND I WAS TOLD NO BY CRESCENT FORD & TRUCKS. THEY SAID 19S07 IS FOR PROGRAMMING ONLY. I BELIEVE FORD SHOULD REIMBURSE ME FOR THE LEAD FRAME, CONNECTOR, AUTOMATIC TRANSMISSION FLUID, AND THE SPEED SENSOR.

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