NHTSA Complaint #11194769 — 2018 HYUNDAI TUCSON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11194769
Vehicle	2018 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	January 12, 2019
Date Filed	April 8, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE TRUNK HATCH OPENS UP WITHOUT WARNING AND WITHOUT US PRESSING THE OPEN TRUNK BUTTON ON THE REMOTE. THIS HAS HAPPENED SEVERAL TIMES WHEN THE CAR HAS BEEN STATIONARY AND WHEN WE WERE DRIVING OUT OF A PARKING LOT. THE TRUNK EVEN OPENED ON IT'S OWN WHILE THE REMOTE HAD BEEN PLACED UPRIGHT ON THE GROUND! ALSO THE TRUNK OPENED ON IT'S OWN WHEN IT WAS PARKED IN OUR GARAGE WITH THE ENGINE OFF AND AS WE HAVE A LOW GARAGE DOOR, THE PAINTWORK WAS SCRATCHED ON THE TRUNK DOOR WHEN IT OPENED UP AGAINST IT. ON 4/5/19 WE TOOK THE CAR TO DON WOOD HYUNDAI AT 810 STATE STREET, ATHENS OH FOR THEM SEE IF THEY COULD FIND WHAT WAS WRONG WITH THE HATCH AND REMOTE, BUT THEY COULD NOT DUPLICATE THE PROBLEM WHILE IT WAS THERE.

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