NHTSA Complaint #11194299 — 2015 FORD MUSTANG
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11194299 |
| Vehicle | 2015 FORD MUSTANG |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 17,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
THE CAR INTERMITTENTLY WILL NOT START. THE DEALERS SAY THEY CAN'T FIX THE CAR WITHOUT A COMPUTER ERROR CODE WHICH THEY ARE NOT GETTING. I HAVE BEEN STRANDED WITH THE CAR ON SEVERAL OCCASIONS. I HAVE CHECKED ON-LINE AND FIND THAT OTHER MUSTANG OWNERS ARE HAVING EXACTLY THE SAME EXPERIENCE AND THEIR CARS ARE NOT GETTING FIXED EITHER. I ALSO CONTACTED FORD CUSTOMER SERVICE DIRECTLY BUT HAVE HAD NO FEEDBACK FROM THEM. I AM OUT OF OPTIONS AND DON'T KNOW WHAT TO DO. FORD NEEDS TO PROVIDE A TIMELY FIX AND HONOR THEIR WARRANTY AGREEMENT TO KEEP THESE CARS ON THE ROAD. THIS IS NOT THE ONLY ELECTRIC/ELECTRONIC PROBLEM I HAVE HAD/DO HAVE WITH THE CAR
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