NHTSA Complaint #11194296 — 2006 TOYOTA SEQUOIA

MY VEHICLE WAS IN FOR ENGINE AND TRANSMISSION REPAIRS AND BEING WORKED ON FOR 3 MONTHS. I WAS UNABLE TO GET IT TO TOYOTA BEFORE THE JANUARY 31 DEADLINE FOR THE FRAME PROGRAM. I CALLED AND WAS TOLD BECAUSE IT WAS BEING WORKED ON, IT WOULD BE HONORED ANYWAYS. CALLED TO SCHEDULE TO BRING IT IN AND THEY SAID, SORRY, THAT EXPIRED, SO YOU HAVE TO GET APPROVAL FROM TOYOTA BUT WE CAN STILL COAT IT IN ANTI CORROSION TIL THE END OF MAY. I CALLED TOYOTA AND SPOKE TO MULTIPLE PEOPLE WHO ALL SAID, ITS EXPIRED AND WE CAN'T HELP YOU. SO NOW I HAVE A VEHICLE WITH A PROVEN UNSAFE FRAME AND NO SOLUTION.