NHTSA Complaint #11441232 — 2006 TOYOTA SEQUOIA

The driver side, rear, trailing arm broke away from the vehicles frame due to “frame rot” while driving. The vehicle became extremely dangerous to drive. Toyota has since declined to help. They said they notified us via mail of a customer service campaign addressing the premature rust issue, but we never learned of the program and lawsuit until after the frame broke and I almost crashed. Later I saw the broken arm/frame under the vehicle. This frame failure can potentially be a catastrophic and deadly event. I opened an insurance claim and it was denied and I was referred back to Toyota. Our vehicle has been factory maintained it’s entire life. No service advisors ever mentioned a possible problem to my family and I. I recently spoke to the Toyota service manager at Parker Toyota in Couer d Alene Idaho and his master technicians have seen the same failure that occurred on our vehicle. This is extremely dangerous.