NHTSA Complaint #11194196 — 2014 FORD TAURUS

I ATTEMPTED TO START MY VEHICLE IN MY GARAGE. MOTOR WOULD CRANK BUT NOT START. I KNEW IT WAS A FUEL ISSUE, SO I GOOGLED THE PROBLEM. I CAME ACROSS AN ISSUE WITH THE FUEL PUMP RELAY ON 2013-2015 TAURUS, FLEX, AND INTECEPTORS. MOSTLY RELATED TO LAW ENFORCEMENT VEHICLES AND CIVILIAN SUPER CHARGED ENGINES THAT HAD A RECALL FOR THIS FUEL PUMP RELAY MODULAR. MY TAURUS IS ONLY A SEL, AND I SAW WHERE MANY OTHER PEOPLE WERE HAVING THE SAME ISSUE WITH THEIR EVERYDAY 2013-2015 FORD VEHICLE. THESE PEOPLE REPLACED THEIR OWN FUEL PUMP RELAY MODULE AND FIXED THEIR PROBLEM. I DECIDED TO TRY IT MYSELF. SURE ENOUGH; I, A SINGLE MOM ON A VERY FIXED INCOME, GETS A RIDE TO MY LOCAL AUTO PARTS STORE, BUYS THE FUEL PUMP RELAY MODULE FOR $75.00, INSTALL THE PART MYSELF, AND IT WORKED LIKE A CHARM! THERE NEEDS TO BE A RECALL ON ALL OF THESE 2013-2015 FORD TAURUS'S SO PEOPLE LIKE MYSELF AND THE OTHER FEW I CAME ACROSS ONLINE CAN GET OUR MONEY BACK, AND PREVENT OTHERS FROM HAVING TO GO THROUGH THE PANIC OF HAVING ONLY ONE VEHICLE (THAT SHOULD BE VERY DEPENDABLE) THAT WON'T START. I CALLED FORD AND THEY TOLD ME THEY WOULD NOT ISSUE ANY RECALL, THE RECALL HAD TO COME FROM NHTSA. I AM TRULY HOPING THAT SOMEONE AT THE NHTSA WILL ADDRESS THIS ISSUE ASAP.