NHTSA Complaint #11551445 — 2014 FORD TAURUS

On 2 occasions in October 2023 my 2014 Ford Taurus would not start after cranking. Once the engine had been warm. The 2nd time approximately 2 weeks later, it was cold and had to be towed to Ford dealer. After the dealer said it was the fuel pump driver module needing replacement, it appears this was a known problem (see below from Ford website); however, mine was not recalled. Mine came from the Chicago factory as well. This should be replaced at no charge to me, including the tow fee. Total $602.90 should be reimbursed. "DEARBORN, Mich., Aug. 24, 2016 – Ford Motor Company is issuing two safety recalls and one safety compliance recall in North America. Details are as follows: Ford issues safety recall for certain 2013-15 Ford and Lincoln vehicles to replace fuel pump control modules Ford is issuing a safety recall for approximately 86,000 2013-15 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles with 3.5-liter gasoline turbocharged direct injection engines, as well as Ford Police Interceptor sedans to replace fuel pump control modules. In the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include: 2013-15 Ford Taurus with 3.5-liter gasoline turbocharged direct injection engine built at Chicago Assembly Plant, Aug. 25, 2011 to May 31, 2015"