NHTSA Complaint #11193765 — 2017 JEEP WRANGLER

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO REVERSE. ADDITIONALLY, THE DRIVER'S SIDE DOOR WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MIKE PATTON CHRYSLER DODGE JEEP RAM (1408 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 882-0600) WHERE IT WAS DIAGNOSED THAT THERE WAS OXIDATION IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.