NHTSA Complaint #11193673 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11193673
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	April 2, 2019
Date Filed	April 3, 2019
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I WAS DRIVING AND MY 2016 KIA SOUL STALLED IN THE MIDDLE OF THE HIGHWAY THE CAR BEHIND ME ALMOST CRASHED INTO ME AND BEGIN BEEPING. WHEN I PUSHED ON THE GAS IT WOULD HESITATE GIVING ME JUST ENOUGH TO GET TO THE SIDE OF THE RIDE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME THE DEALER REPAIRED THE LONG ENGINE BLOCK FREE OF CHARGE AT 66,000 MILES THIS TIME THE DEALER TOLD ME IT'S THE SAME EXACT THING WRONG BUT I AM RESPONSIBLE FOR THE REPAIRS. THEY ALSO SAID I DON'T HAVE REGULAR OIL CHANGES BUT I HAVE RECEIPTS FROM BOTH KIA DEALERSHIPS THAT I HAVE MY CAR SERVICED BUT THEY ONLY ARE GOING BY THERE RECORDS FROM THEY DEALERSHIP, I DO SEE THERE WAS A RECALL (SC176)ON THE ENGINES FEB 2019 AND WANT TO KNOW IF AND WHY MY VEHICLE IS NOT INCLUDED IN THE RECALL. MY FIRST COMPLAINT ABOUT MY ENGINE WAS 2 MONTHS AFTER PURCHASING IT. TO HAVE YOUR CAR STALL IN THE MIDDLE OF A HIGHWAY IS VERY SCARY AND A HAZARD TO EVERYONE

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