NHTSA Complaint #11193598 — 2016 HONDA PILOT

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.