NHTSA Complaint #11193474 — 2017 INFINITI Q50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11193474
Vehicle 2017 INFINITI Q50
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

I HAVE A INFINITI Q50S REDSPORT 2017 ACTUALLY HAVE 34000 MILES IN THE ODOMETER. THIS CAR HAVE A FACTORY DEFECT THAT INVOLVES ENGINE PARTS IN THIS CASE SERPENTINE BELT, BELT TENSIONER AND PULLEYS. THERE IS A TSB AT THIS TIME FOR THIS ISSUE BUT IN THE MAJORITY OF CASES THE CARS STILL SHOWING UP THE ISSUE. MAJOR ISSUE AT THIS TIME IS THAT SERPENTINE BELT BROKES WHILE CAR IS ON MOVE. THE CAR NEEDS TO BE STOPPEND SINCE ENGINE OVERHEAT AND ALSO BATERRY LIGHT GOES ON. THE BELT TENSIONER GET STUCK AND PULLEYS IN SOME OF THE CASES MELT DOWN. IN MY CASE MY CAR HAS VISITED 2 TIMES WITH THE SAME ISSUE. THERE IS A TSB THAT PRETEND TO FIX THAT ISSUE REALIGNING THE AC COMPRESSOR. AT THIS TIME THERE IS FEW HOUNDREDS MAYBEE MORE CARA AFFECTED. I THINK THIS IS A MAJOR ISSUE SINCE THE SERPENTINE BELT BROKE AND ENGINE STOP BEING FUNCTIONAL DUE OVERHEATING. THIS CAN CAUSE A MAJOR ACCIDENT OR OTHER SECURITY PROBLEM.

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